Can I cancel my deposit? Can you do it for me?

Unfortunately, once you begin the deposit process, there is no way for Trustly to cancel it. Your merchant may have options depending on the timing of the transaction and your request to cancel it. These include:

• If the transaction hasn't been processed yet, your merchant may be able to cancel it.
• If the transaction has already been processed, your merchant can refund it, or you can request a withdrawal to move it back to your bank account.