Withdrawal or Payout Delays

About Downloading Reports from Merchant Portal

Consumer Collection Phases

Bank Availability

Understanding Declined Payments

Resetting Merchant Portal User Password

Withdrawal or Payout Delays

What is Trustly

Trustly Account

Terms of Use

Supported Account Types

SMS Text Opt Out

Reading the Settlement or Funding report

Services Temporarily Unavailable Error

Reading the Reconciliation report

Removing Merchant Portal User Access

Reinstatement Time After Paying Off Debt

Providing Access ID to Support

Proof of Payment

Privacy Policy

Preventing Fraud

Merchant Report Availability on SFTP

Merchant Portal User Roles

Logging into Merchant Portal

Instant Deposit Limit Message

Error Logging Into Merchant Portal

Editing Merchant Portal User

Deposit Timeframes

Data Use and Retention Policy

Credit Union Account and Member Numbers

Missing Accounts

Bank Status Page

Adding User to Merchant Portal

About Downloading Reports from Merchant Portal

About Transaction Returns

About Reconciliation Reports

About Settlement or Funding Reports