Better answers, faster!

Take our guide on the main Help Center page.

Try it now!
Try it now!
No items found.
Business Help CenterPersonal Help Center
Data Collection for Trustly SmartBot

What data do you collect when using the Trustly SmartBot?

Copy link to clipboard

Trustly collects only the information required to look-up your transactions and meet anti-fraud and regulatory requirements as defined in the following documents:



Trustly uses this information to:


  • Verify your identity.
  • Retrieve transaction information.
  • Satisfy anti-fraud and compliance obligations.

Was this article helpful?

Please select a reason for your feedback or provide a comment before submitting.

What would make this article more helpful to you?
0
/1000
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Thank you for your feedback!

Something went wrong. Please try again later.

Thank you for your feedback! You can submit another response tomorrow.

Contact our North American support team

We’re here for you 24/7 via chat, text, email or by requesting a call back.

Contact us now
Contact us now
AI Chat (Beta)