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Error message when adding a bank account, "Sorry, we are unable to find an eligible checking or savings account at this time."
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Use the suggestions below to resolve this message:
- Verify that your accounts meet all the eligibility criteria as outlined in the article, Supported Account Types.
- If your checking or savings account is new, wait at least 3 business days from the time it was opened to use it with Trustly.
- Try a different financial institution.
This error message occurs when there are no accounts found at the financial institution you've signed into that can be used with the Trustly products.
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