Why did I receive a message about an instant deposit limit?

The instant deposit limit is set by the merchant and determines the amount that can be instantly transferred through Trustly. When you receive this message, it means that you have exceeded their instant deposit limit and that the transaction will not be instant. In most cases, this message does not halt the transaction. Instead, you may proceed after the message or you may choose to cancel the transaction manually.

Note: Deposits above the instant deposit limit can take up to 2 bank days to reach the merchant. Processing time can be longer during weekends or holidays.

For more information about the instant deposit limit, please follow up directly with the merchant as Trustly can’t remove or raise the limit.