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What are user roles in Merchant Portal?

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Merchants have the ability to change the user role of their employees in the Merchant Portal. Different roles have different access. A list of roles and their permissions is provided below.


  • Merchant User Mgmt: Allowed to manage the merchant's users and their permissions
  • Merchant Admin: Allowed to manage users, permissions, and all user's operations within the portal. This includes managing VIP designations. May be called Merchant administrator user.
  • Merchant Full: Allowed to do basic operations within the portal. May be called Merchant operations user.
  • Merchant Approve Trxns: Allowed only to approve transactions.
  • Merchant Refund Trxns: Allowed only to refund transactions.
  • Merchant Cancel Trxns: Allowed only to cancel transactions.
  • Merchant Read Only: Allowed only to read basic data.


Note: Role visibility depends on your settings. You may not see all roles described here.

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